Terms & Conditions
Last updated: July 9, 2025
Welcome to Cigma Digitals (“we,” “us,” or “our”). These Terms & Conditions (“Terms”) govern your use of https://www.cigmadigitals.com (the “Site”) and any services we provide (including free Growth Audits, branding, digital marketing, design and related consulting services). By accessing the Site or engaging our services, you agree to these Terms. If you do not agree, please do not use the Site or request our services.
1. Services
1.1 Scope
We offer digital marketing and creative services, including but not limited to: branding & identity design, packaging design, SEO & organic growth, paid media management, content creation, marketing automation, and web/UI/UX development.
1.2 Free Growth Audit
Our free Growth Audit is an informational report based on the data you provide. It does not constitute professional advice, and we disclaim any liability for decisions made solely on its basis.
2. Service Agreements
2.1 Proposal & Acceptance
All paid services begin with a written proposal or quotation. You accept by (a) signing and returning the proposal, (b) providing a purchase order, or (c) paying an advance.
2.2 Deliverables & Timeline
We will deliver services according to the milestones and timeline set out in the accepted proposal. Any changes may affect price and schedule.
2.3 Revisions
Each package includes the number of revision rounds specified in the proposal. Additional revisions will incur extra charges at our then-current hourly rate.
3. Fees & Payment
3.1 Pricing
Fees are set out in your proposal. Unless noted otherwise, all amounts are in Indian Rupees (INR) and exclusive of applicable taxes (GST).
3.2 Payment Terms
– Advance: A non-refundable advance of 30 % is due on contract signing.
– Milestone payments: As per the payment schedule in the proposal.
– Final payment: Due upon project completion, prior to final delivery.
3.3 Late Payment
We reserve the right to suspend work if payments are more than 14 days overdue. Late payments incur interest at 1.5 % per month, compounded monthly.
4. Intellectual Property
4.1 Our Materials
All pre-existing materials, tools, templates, code libraries, and designs (“Background IP”) remain our sole property.
4.2 Client Materials
You grant us a non-exclusive, royalty-free license to use any materials you provide (logos, brand assets, copy) solely for the purpose of delivering services.
4.3 Deliverables
Upon full payment, we transfer to you all rights, title, and interest in the final deliverables created specifically for you, except for any Background IP.
4.4 Third-Party Licenses
Any third-party stock images, fonts, or plugins we license on your behalf are subject to their own EULAs. Additional license fees may apply.
5. Confidentiality
5.1 Definition
“Confidential Information” means non-public business, technical or financial information exchanged during the course of our engagement.
5.2 Obligations
Each party agrees to (a) use Confidential Information only for the purpose of the engagement, and (b) protect it with the same care it uses for its own confidential data.
5.3 Exceptions
Information is not confidential if it (a) is or becomes public without breach; (b) was known to the recipient before disclosure; (c) is independently developed; or (d) is required to be disclosed by law.
6. User Conduct & Site Usage
6.1 Prohibited Uses
You agree not to:
– Use the Site for any illegal purpose or in violation of these Terms.
– Interfere with the Site’s operation (e.g., hacking, spamming, data scraping).
– Attempt to gain unauthorized access to our systems or data.
6.2 Account Security
If you create an account (e.g., for paid services), keep your credentials secure; you’re responsible for all activity under your account.
7. Third-Party Links & Integrations
7.1 Links
Our Site may link to third-party websites. We’re not responsible for their content or practices; review their policies before using them.
7.2 Integrations
We integrate with platforms (e.g., Mailchimp, Google Analytics, social networks). Your use of those services is also governed by their terms.
8. Disclaimers
8.1 No Warranty
All services and materials are provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
8.2 Accuracy of Information
We strive for accuracy but don’t guarantee that Site content or audit findings are complete, error-free, or current.
9. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claim arising under these Terms or in connection with our services is limited to the total fees you paid us in the 12 months preceding the claim. In no event will we be liable for any indirect, incidental, special, punitive, or consequential damages.
10. Indemnification
You agree to indemnify and hold us (and our officers, directors, employees, agents) harmless from any third-party claim, loss, liability, or expense (including reasonable attorneys’ fees) arising from your breach of these Terms or your use of the Site.
11. Termination
11.1 By Either Party
Either party may terminate for convenience with 14 days’ written notice; you remain liable for work completed up to the termination date.
11.2 For Cause
We may suspend or terminate services immediately if you materially breach these Terms and fail to cure within 7 days of notice.
12. Governing Law & Dispute Resolution
These Terms are governed by the laws of India (without reference to conflict-of-law rules). Any dispute will be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
13. Changes to These Terms
We may update these Terms from time to time. We’ll post the revised version with a new “Last updated” date. Continued use after changes indicates your acceptance.