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Privacy Policy

Last updated: July 9, 2025

1. Introduction

Cigma Digitals (“we,” “us,” or “our”) is the digital marketing and design division of Cigma Events. We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you:

  • Visit or interact with https://www.cigmadigitals.com (the “Site”)

  • Use our services (e.g., free Growth Audit, campaigns, design consultations)

  • Communicate with us via forms, email, or social media

By accessing the Site or providing us with your information, you consent to the practices described in this policy.

2. Information We Collect

a. Information You Provide Directly

  • Contact & profile data: Name, email address, phone number, company/brand name, website URL, monthly ad spend range, growth objectives, and any optional fields (e.g., phone/WhatsApp).

  • Communications: Messages you send via contact forms or email, including any attachments.

  • Payment data: Billing information if you purchase paid services.

b. Automatically Collected Information

  • Technical data: IP address, browser type and version, device type, operating system, pages visited, time stamps, and referral source.

  • Cookies & similar technologies: Session cookies, persistent cookies, analytics cookies (Google Analytics), and marketing pixels (Facebook, LinkedIn).

c. Third-Party Sources

  • Marketing platforms: Insights from Mailchimp, Google Ads, Meta Ads, and other ad networks regarding campaign interactions.

  • Social media: Data on your engagement with our official profiles on LinkedIn, Instagram, Twitter, etc.

3. How We Use Your Information

We process your data to:

  1. Deliver our services: Provide free Growth Audits, respond to enquiries, fulfil paid service contracts, and manage your account.

  2. Communicate with you: Send audit reports, quotes, invoices, newsletters, updates, promotional offers, and service reminders.

  3. Enhance our Site & offerings: Analyse user behaviour, perform A/B tests, personalise content, and improve user experience.

  4. Marketing & advertising: Create remarketing audiences, measure campaign performance, and tailor ads based on interests.

  5. Legal & compliance: Detect and prevent fraud, comply with legal obligations (tax, DPDP, GDPR), and enforce our Terms & Conditions.

4. Legal Basis for Processing

  • Consent: When you opt-in to receive newsletters, promotional emails, or allow cookies. You may withdraw consent at any time.

  • Contractual necessity: To perform the contract for services you request (e.g., delivering your Growth Audit).

  • Legitimate interests: For our marketing, analytics, and fraud-prevention activities, balanced against your privacy rights.

5. Sharing & Disclosure

  • We do not sell or rent your personal data. We may share information with:

  • Service providers & processors: Mailchimp, Wix, Google Analytics, payment gateways-solely to support service delivery.

  • Professional advisors: Accountants, legal counsel, auditors—only when necessary for compliance.

  • Regulatory bodies: When required by law (e.g., court orders, government investigations).

  • All third parties are contractually bound to maintain confidentiality and process your data only for specified purposes.

6. Cookies & Tracking

  • Our Site uses cookies and similar tools. You can manage or opt-out via your browser or our cookie banner:

  • Essential cookies: Required for core functionality (site navigation, form submission).

  • Performance & analytics cookies: Collect anonymous data on site usage to help us improve.

  • Marketing cookies: Enable personalised ads and retargeting.

7. Your Rights

  • Depending on your jurisdiction, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Ask us to update or rectify inaccurate or incomplete data.

  • Deletion: Request removal of your data (“right to be forgotten”), subject to legal obligations.

  • Portability: Receive your data in a structured, machine-readable format.

  • Restriction: Limit how we process your data in certain circumstances.

  • Objection: Object to our processing on grounds of legitimate interests or direct marketing.

  • Withdraw consent: At any time, for marketing communications and cookies.

  • To exercise any right, email us at letsconnect@cigmaevents.com with “Privacy Request” in the subject line.

8. Data Retention

  • We retain your personal data only as long as necessary to:

  • Fulfil the purposes outlined above

  • Comply with legal or regulatory requirements (e.g., tax records)

  • Resolve disputes and enforce our agreements

  • After that, we securely delete or anonymise your data.

9. Security Measures

  • We implement appropriate technical and organisational safeguards to protect your data, including:

  • Encryption: SSL/TLS for data in transit

  • Access controls: Role-based permissions for team members

  • Regular audits & vulnerability scans

  • Data backup & disaster recovery procedures

  • While we aim to protect your data, no system is impenetrable. In the event of a breach, we will notify affected individuals and regulators as required by law.

10. Children’s Privacy

Our services and Site are not directed at children under 13. We do not knowingly collect or store personal data from minors. If you believe we have inadvertently done so, please contact us to request removal.

11. External Links

Our Site may link to third-party websites. This Privacy Policy does not apply to those sites. Please review their privacy policies before providing any personal data.

12. International Transfers

Your data may be processed or stored outside your country. We ensure that any international transfer complies with applicable data protection laws by using standard contractual clauses or other approved transfer mechanisms.

13. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements. We will post the revised version here with an updated “Last updated” date. Continued use of our Site constitutes acceptance of the new terms.

Thank you for trusting Cigma Digitals with your data. We’re committed to safeguarding your privacy and delivering a secure, transparent experience.

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